Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Multimodal Chiropractic
Donald DeFabio, DC, DACBSP, DABCO
Dr. Donald DeFabio teaches Relevant Rehab, hands-on seminars throughout the U.S., and his e-book, The Six Keys to In Office Rehab, is available free on his website:www.DeFabioDifference.com. For doctors looking to obtain a diplomate in rehab, he teaches a CCSP to Rehab Diplomate and Rehab Diplomate exam review recognized by the ACRB, which has virtual learning modules. His presentations are fast paced, well-referenced and designed to give the attendee information they can apply immediately. Check out his YouTube Channel (DrDeFabio), which has more an 36K subscribers, to find his exercise protocols, rehab tips and his "Fabulous Feasts" cooking show on healthy eating. He can be reached at DeFabioChiropractic@gmail.com for questions and to register for his workshops.