Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Continuing Your Education
K. Jeffrey Miller, DC, MBA
Dr. K. Jeffrey Miller is an assistant professor at the University of Missouri School of Medicine and a chiropractic physician in the Orthopaedic Surgery and Physical Medicine and Rehabilitation departments at the Missouri Orthopaedic Institute (MOI). Dr. Miller has been a doctor of chiropractic for nearly four decades and a chiropractic orthopedist for over 30 years. He is a prolific writer, publishing over 250 articles and nine books. A sought-after speaker in the U.S. and abroad, Dr. Miller has presented over 300 postgraduate programs in 34 states and several countries.