Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Claudia Anrig, DC
Claudia Anrig runs a successful chiropractic practice in Fresno, Calif. A 1982 graduate of Life Chiropractic College-West, Dr. Anrig is the editor of Pediatric Chiropractic (now in its second edition) and the founder of Peter Pan Potential, a comprehensive pediatric program and community outreach. For questions or comments, contact Dr. Anrig via her website, www.drclaudiaanrig.com.