Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Northwestern Health Sciences University Lands $3 Million in Federal Research Grants
The Wolfe-Harris Center for Clinical Studies (WHCCS) at Northwestern Health Sciences University will receive nearly $3 million in federal funding to conduct two new clinical trials. The U.S. Health Resources and Services Administration (HRSA) is awarding a three-year grant to Northwestern for approximately $1.65 million for the study, "Chiropractic and Exercise for Low Back Pain in Adolescents." The university will also receive a three-year grant award for approximately $1.6 million for the study, "Chiropractic and Exercise Management of Spinal Dysfunction in Seniors." Recruitment of participants for both studies is anticipated to begin in 2010.
"We are extremely proud of the groundbreaking research being done at the Wolfe-Harris Center for Clinical Studies," said Mark Zeigler, DC, president of Northwestern. "For nearly two decades our world-renowned research team has been an international leader in conducting research intended to develop new models of evidence-informed, patient-centered care."
Both awards are part of a large grant-writing effort completed by Northwestern's research department earlier this spring. With the addition of these two new studies, the university has secured more than $13 million in federal funding in the past decade.
Source: Northwestern Health Sciences University.