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Kelley Mulhern, DC

Dr. Kelley Mulhern (formerly Kelley Pendleton) is a chiropractor, healthcare marketing consultant, professional speaker, and the author of Community Connections! Relationship Marketing for Healthcare Professionals. For more information or to download free materials, please visit www.dr-kelley.com."

Previous Articles

Time-Saving Tips for Your Practice and Life
December 1, 2017 (Vol. 35, Issue 12)
Your Community Is Calling
September 1, 2017 (Vol. 35, Issue 09)
Marketing on a Budget: Low Cost, High Yield
July 1, 2017 (Vol. 35, Issue 07)
Is Your Office Due for a Spring Cleaning?
Make Your Holiday Promotions Count
Set Your Practice Apart With the Right Branding
The Attraction Is Undeniable: Four Ways to Attract Patients
Let's Streamline Your Front Desk
May 1, 2016 (Vol. 34, Issue 09)
Metrics Matter!
Ask (Your Patients) the Right Questions
Change Your Stinkin' Thinkin': 8 Ways to Replace the Negative
Who Is Your Ideal Patient?
Create Community and Watch Your Practice Flourish
Build Patient Trust by Practicing With Authenticity
Marketing With a Microphone
5 Simple Steps to Create an Effective Marketing Calendar
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Billing / Fees / Insurance
Best Practices for Handling Refund Requests
Handling Refund Requests

Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.

Brandon Hoffman, BA
Rehab / Recovery / Physiotherapy
Don't Forget the Iliacus
Don't Forget the Iliacus

Back pain? Blame the psoas. Seems as if everybody wants to dive headfirst into their psoas at the first sign of trouble with the lumbopelvic-hip region. Perhaps no other muscle is blamed more for causing problems than the psoas. Yes, it is an important stabilizer of the lumbar spine, but it shouldn't be the only one on which you focus. There is another big player on the scene: the iliacus.

Perry Nickelston, DC, FMS, SFMA
News / Profession
Chiropractic: State by State
Chiropractic: State by State

Interested in providing a new service? Need to know whether you can pursue dry needling, venipuncture or even animal chiropractic? Or perhaps you’re advising a prospective chiropractic student who doesn't know whether a bachelor’s degree is required for licensure in your state. The answers to these questions and more are available on Chiropractic Future’s Government Affairs Hub.

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Dynamic Chiropractic Staff