Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Alan Cook, DC
Dr. Alan Cook graduated from Western States and has been in practice since 1989. Besides being a postgraduate lecturer for Palmer West, Parker and Life Chiropractic colleges, Dr. Cook has written numerous articles for publication on topics ranging from the healing benefits of laughter to articles on NSAIDs and osteoporosis. He works with EasyWebCE to provide chiropractic continuing education.