Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Robert Capelli
Bob Capelli has been involved in natural healing and herbology for more than 20 years. After graduating from Rutgers University with a degree in liberal arts, he spent four years traveling and working in developing countries in Asia and South America, where he learned about and developed a deep respect for the medicinal power of plants. He is the vice president of sales and marketing for Cyanotech."