Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Kimberly Thompson, LAc
Kimberly Thompson is a busy wife and mother of 9 children. She and her family reside in Meridian, Idaho. In her spare time, she enjoys cooking, sewing, camping, fishing and casual bike rides. Follow Kimberly's page on LinkedIn: Acupuncture Technology, her blog at Miridia Technology miridiatech.com/news/ and @acukimberly. She can be reached at kimberly@familyacu.com.