Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Jim Valko, DC
Dr. Jim Valko is a researcher and CEO of NuLean Inc., a company that offers natural weight-loss / detoxification products available to doctors. Visit www.nuleandoctors.com to learn more."