Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Courtney Bumgarner, DC
Dr. Courtney Bumgarner is a graduate of Palmer College of Chiropractic and practices in Kalamazoo, Mich. Learn more and contact her via her Facebook page: www.facebook.com/DevelopHealthChiro. "