Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Catharine Arnston
Catharine Arnston is the CEO / founder and chief scientific officer of ENERGYbits® Inc. (www.energybits.com). Her mission is to help the world improve their nutrition and wellness naturally with Mother Nature's oldest and original food: algae."