Previous Articles

Are Your Financial Policies and Practices Bulletproof?

July 1, 2012 (Vol. 30, Issue 14)

Managing Medicare: Winners Never Quit, Quitters Never Win

July 1, 2011 (Vol. 29, Issue 14)

Keeping Up With the Joneses: The Times They Are a Changin'

May 20, 2011 (Vol. 29, Issue 11)

Pet Peeves of Chiropractors

April 9, 2011 (Vol. 29, Issue 08)

How Does Your Office Rate?

March 12, 2011 (Vol. 29, Issue 06)

Effective or Efficient?

February 26, 2011 (Vol. 29, Issue 05)

Sowing Seeds to Grow Your Practice, Part 2

December 2, 2010 (Vol. 28, Issue 25)

Sowing Seeds to Grow Your Practice, Part 1: The Little Things Matter

September 23, 2010 (Vol. 28, Issue 20)

Playing the Insurance Game

July 15, 2010 (Vol. 28, Issue 15)

Simple Scripting: Worth a Million Bucks

June 17, 2010 (Vol. 28, Issue 13)

If You Build It, They Will Come

April 22, 2010 (Vol. 28, Issue 09)

Passion = Productivity = Profit

March 26, 2010 (Vol. 28, Issue 07)

Telephone Etiquette 101, Part 2

February 12, 2010 (Vol. 28, Issue 04)

Fixing a "Leaky Bucket" in Your Practice

January 1, 2010 (Vol. 28, Issue 01)

Telephone Etiquette 101, Part 1

December 16, 2009 (Vol. 27, Issue 26)

The Simplicity of Patient Satisfaction

September 23, 2009 (Vol. 27, Issue 20)

Maximize Your Return on Investment

July 29, 2009 (Vol. 27, Issue 16)

Creating a "Wow" Experience for Your Patients, Part 2

July 15, 2009 (Vol. 27, Issue 15)

How to Give Patients a "Wow" Experience

July 1, 2009 (Vol. 27, Issue 14)

No-Shows Are Like Mosquito Bites: Very Annoying!

March 26, 2009 (Vol. 27, Issue 07)

Take Time to Make Time, Part 2

March 12, 2009 (Vol. 27, Issue 06)

Take Time to Make Time, Part 1

February 12, 2009 (Vol. 27, Issue 04)

Effective Systems for Rescheduling Missed Appointments

December 16, 2008 (Vol. 26, Issue 26)

Savvy Secrets of the Successful CA

September 23, 2008 (Vol. 26, Issue 20)

An Ounce of Prevention

July 29, 2008 (Vol. 26, Issue 16)

Reactivation: Lack of a Plan, Avoidance or Emergency?

July 1, 2008 (Vol. 26, Issue 14)

Are You the Best "Point Person" for Your Practice?

March 25, 2008 (Vol. 26, Issue 07)

Financial Policies: Tools for Meeting Your Goals

March 11, 2008 (Vol. 26, Issue 06)

Office Pet Peeves

December 17, 2007 (Vol. 25, Issue 26)

Cash Practice or Insurance Practice? That Is the Question

November 5, 2007 (Vol. 25, Issue 23)

Five Office Challenges, Five Easy Solutions

September 24, 2007 (Vol. 25, Issue 20)

Improve Communication, Patient Retention and Cash Flow

August 13, 2007 (Vol. 25, Issue 17)

Believe It or Not, You Affect Your Practice’s Patient Retention

July 2, 2007 (Vol. 25, Issue 14)

Preparing for and Impressing New Patients

May 7, 2007 (Vol. 25, Issue 10)

How Will You Market Your Practice in 2007?

March 26, 2007 (Vol. 25, Issue 07)

Creating a Plan for a Winning Day

January 29, 2007 (Vol. 25, Issue 03)

Bedside Manner Matters

December 17, 2006 (Vol. 24, Issue 26)

Welcoming Children Into Your Office

October 26, 2006 (Vol. 24, Issue 22)

How You Can Help Educate Your Practice Members

September 28, 2006 (Vol. 24, Issue 20)

Why I'm Still Around

July 16, 2006 (Vol. 24, Issue 15)

Transform Yourself Into a New-Patient Magnet

June 6, 2006 (Vol. 24, Issue 12)

Four Essential, Inexpensive Ways to Build Your Practice

April 10, 2006 (Vol. 24, Issue 08)

Strategies for Building a Strong Team

January 15, 2006 (Vol. 24, Issue 02)

Do You Practice What You Preach?

September 27, 2005 (Vol. 23, Issue 20)

Finding a Sensational Chiropractic Assistant

July 16, 2005 (Vol. 23, Issue 15)

Be Decisive!

April 9, 2005 (Vol. 23, Issue 08)

Paying Is Part of Getting Well

January 29, 2005 (Vol. 23, Issue 03)

Does Your Time Manage You?

November 30, 2004 (Vol. 22, Issue 25)

Appointment Book Magic: Attracting and Scheduling New Patients

November 4, 2004 (Vol. 22, Issue 23)

Taking the Time to Create Lifetime Patients

September 1, 2004 (Vol. 22, Issue 18)

You're a Class Act, So Show It! Part 2 of 2

March 25, 2004 (Vol. 22, Issue 07)

You're a Class Act, So Show It! Part 1 of 2

February 26, 2004 (Vol. 22, Issue 05)

You Don't Get a Second Chance to Make a First Impression

January 15, 2004 (Vol. 22, Issue 02)

Making the Holidays Special

November 30, 2000 (Vol. 18, Issue 25)

Let's Show Some Appreciation

September 4, 2000 (Vol. 18, Issue 19)

Take Control of Telephone Communications

June 12, 2000 (Vol. 18, Issue 13)

The Mission: Educating Families about Chiropractic

May 1, 2000 (Vol. 18, Issue 10)

Insurance: The Nature of the Beast

March 20, 2000 (Vol. 18, Issue 07)

Getting Known in Your Community, Part II

February 7, 2000 (Vol. 18, Issue 04)

Getting Known in Your Community

January 1, 2000 (Vol. 18, Issue 01)

What Does It Take to Be a Super CA?

November 5, 2001 (Vol. 19, Issue 23)

Greeting New Patients

July 16, 2001 (Vol. 19, Issue 15)

Front Desk Collections

May 21, 2001 (Vol. 19, Issue 11)

The "Have A Heart" Story

January 29, 2001 (Vol. 19, Issue 03)

Are You Preparing for HIPAA?

November 18, 2002 (Vol. 20, Issue 24)

"Oh, Say, Can You See?"

September 24, 2002 (Vol. 20, Issue 20)

Backpack Safety

July 15, 2002 (Vol. 20, Issue 15)

Plugging the Holes

March 25, 2002 (Vol. 20, Issue 07)

Oklahaven Celebrates its 40th Anniversary

January 28, 2002 (Vol. 20, Issue 03)

Do You Really Want New Patients?

November 17, 2003 (Vol. 21, Issue 24)

Five Qualities of the Dynamic CA

September 24, 2003 (Vol. 21, Issue 20)

Looking for a New CA

January 1, 2003 (Vol. 21, Issue 01)