Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Dr. Keating -- on the America Online Hotseat
On August 18, at 9 p.m. (6 p.m. Pacific time), the topic of the Chiropractic Professional Networking Chat on America Online will be, "Using Unproven Methods vs. Making Unsubstantiated Claims," featuring the often controversial Joseph C. Keating Jr., PhD.
The chat will be co-facilitated by DCs Bob Dubin and David Brady, who can be reached at:
DrDubin@aol.com
DBrady@aol.com
The Chiropractic Professional Networking Chat on AOL is a regular Sunday evenings feature (9 p.m. Eastern) in the Better Health and Medical Network Conference Room.
To get there:
Keyword: Better Health
Click on: "Health & Medical Chat" icon