Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Indian Health Service Act Includes Chiropractic
If you're currently treating Native American patients in your practice, the Palmer Center for Chiropractic Research needs to hear from you. The Palmer Center is developing a health services research project to document to what extent chiropractic providers are meeting the health care needs of underserved population groups, such as Native Americans.
The legislative language of the Indian Health Service Act now includes chiropractic health care providers. Palmer expects that information from their documentation project will help guide policies on health care and reimbursement of the U.S. Department of Health and Human Services.
If your chiropractic practice patient base includes a number of Native American patients, your assistance is vital.
Please immediately contact:
Monica Smith, DC, PhD
Palmer Center for Chiropractic Research
741 Brady Street
Davenport, Iowa 52803
phone: 319-884-5173
fax: 319-884-5227
e-mail: smith_m@palmer.edu