10 Questions to Ask in a Chiropractic EHR Demo
1. Is the EHR for Chiropractors?
Be sure the chiropractic EHR includes:
- Treatment note templates and macros
- Automation
- ICD & CPT codes
- Free customization
2. What Makes You Stand Out?
Learn what sets this EHR apart from competitive solutions.
3. Are There User Limitations?
For cloud-based EHRs, check for app requirements and user restrictions on system access.
4. How Does the EHR Handle Insurance?
See if the EHR offers:
- Clearinghouse integrations
- Claim scrubbing support
- Payment & denial postings
- Member responsibility calculation
5. Do You Support Cash Practices?
An EHR supports cash practices with:
- On-file payments storage
- Remote payments
- Payment scheduling, memberships, and treatment plan tracking
6. Are Patient Engagement Features Included?
Ask about essential patient engagement features like two-way texting, appointment reminders, and broadcast messaging.
7. What Happens to My Data if I Relocate, Close, or Retire?
See if they can export:
- Accounts Receivable (AR) report
- Patient Listing (demographics)
- Records of past appointments
- Ledger history detail
8. Do You Evolve with Technology?
Modern EHRs should provide:
- Date of the last update
- Contents of recent update
- Update frequency and delivery method
9. What Is Your Reputation?
Read reviews on platforms like Capterra and Google. Ask how the company has resolved issues. How it responds to criticism is just as vital as its EHR features.
10. Does Your Team Offer Support?
A good EHR should offer training during and after setup, with round-the-clock support and fast response times.
It’s time to simplify choosing the right Chiropractic EHR with ChiroSpring. Want the full checklist? Download it here.