Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
ACA Supports New Legislation to Repeal "Flawed" Medicare Reimbursement Formula
The American Chiropractic Association (ACA) has joined with other provider groups to support legislation, S. 1776, introduced in Congress on Oct. 13 by Sen. Debbie Stabenow (D-Mich.) that would permanently repeal the "flawed" formula that determines Medicare reimbursement rates.
Current federal law mandates that Medicare payments to physicians be modified annually using the Sustainable Growth Rate (SGR) formula. The SGR formula ties payments to the national gross domestic product, and many in health care have expressed concerns that this system is neither accurate nor appropriate. Acknowledging problems associated with tying payments to the SGR, Congress for the past seven years has voted to overturn proposed fee cuts based on the formula.
On Oct. 16, ACA joined other health care provider organizations in the Patients' Access to Responsible Care Alliance (PARCA) to voice its strong support of ending the system that has for too long proposed unfair reimbursement rates. By joining with other providers, ACA underscores its belief that the current system is unacceptable for any health care professional.
"ACA is committed to supporting S. 1776, and any other legislation that addresses problems associated with the flawed SGR formula," said ACA President Rick McMichael, DC. "Health care services to our nation's Medicare beneficiaries should not be undervalued."
Source: American Chiropractic Association