Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Vern Saboe Jr., DC, DACAN, FICC, DABFP
Dr. Vern Sabo e Jr. is a 1979 graduate of Western States Chiropractic College and serves as Oregon's Delegate to the American Chiropractic Association (ACA). He is a member of the ACA's legislative committee. As paid lobbyist for the Oregon Chiropractic Association, he advocates for chiropractic patient issues at the state Capitol in Salem, as well as in Washington, D.C.