Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Teri Sura
Teri Sura is the sales and marketing manager for massage products at Pivotal Health Solutions. Her personal interest in health and wellness began when she saw the dramatic difference that massage made to residents of the nursing homes in which she volunteered. Massage is now a regular part of her personal wellness routine.