Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Nikolas Hedberg, DC, DABCI
Dr. Nikolas Hedberg, a 2003 graduate of Texas Chiropractic College, is a board-certified chiropractic internist and the founder of the Immune Restoration Center in Asheville, N.C., where he focuses on treating infectious and autoimmune disease. Contact him via his website, www.infectionconnection.net."