Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Michael Reuben, DC
Dr. Michael Reuben graduated from Cleveland Chiropractic College – Los Angeles in 1982. He practiced in both California and Colorado, ultimately focusing on athletic training, conditioning and rehabilitation. Through treating his niece's barrel racing group, he became interested in treating the equine athlete, becoming a certified veterinary chiropractitioner in 2004 and eventually traveling throughout most of the western states providing his services to both horse and rider. Dr. Reuben created his own career with outside-the-box thinking, and believes it is absolutely necessary if we want to save ours.