Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Melanie Pincus, PhD
Dr. Melanie Blair Pincus is a neuroscientist, artist, and educator with a passion for crafting experiences that catalyze self-discovery and transformation. Melanie became interested in modalities that spur personal growth and rewire the brain during her PhD in neuroscience at Emory University, where she studied the legacy of early-life stress on the developing brain. She is compelled by both play and non-ordinary states of consciousness (NOSC) as powerful tools that promote flexible brain states for healing and flourishing. In her roles as chief scientific officer for two psychedelic startups, she has designed multi-omics psilocybin research programs with botanical mushrooms to explore the potential of NOSC for personal growth. Melanie’s new venture, Syncopy Design Lab (syncopydesignlab.com), is an experience design studio creating experiences that facilitate deeper states of connectedness to self, community, and the natural world. The lab weaves together transformative principles, biosensing technology, neuroaesthetic design, play, and NOSC to offer impactful art installations, workshops and retreats.