Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Marion Todres-Masarsky, DC, MA
Dr. Marion Todres-Masarsky received her BA and MA degrees in English from the University of Massachusetts / Boston. She also did graduate work in adult education at Rutgers University before completing her Doctor of Chiropractic degree at New York Chiropractic College in 1981. She has taught human anatomy and physiology at the college level.