Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Lee Wood, DC
Dr. Lee Wood graduated from Los Angeles College of Chiropractic in 1978 and practiced in the Los Angeles-metro area for two years. In 1980, Dr. Wood opened La Costa Chiropractic in Carlsbad, Calif. He owned, operated and directed this high-volume, extremely profitable multiple-doctor clinic for 26 years. Presently a veteran consultant and international speaker – and previously employed by The Masters Circle and Ultimate Practice Systems – Dr. Wood is now the CEO and founder of One-On-One Chiropractic Coaching and N8-CBD."