Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Karen Konarski-Hart, DC, FACO, FICC, EMT
Dr. Karen Konarski-Hart's dedication to chiropractic and public health through the years includes serving as a governor's appointee to the Arkansas Board of Health (and the first DC to serve as its president), an ACA state delegate, a member of both the American Public Health Association (APHA) and the Arkansas Bioterrorism Advisory Committee, and president of the Arkansas Chiropractic Association.