John Ross

Dr. John Ross, owner / operator of Concierge Contact Center (www.conciergecontactcenter.com), which helps chiropractors, medical doctors and dentists schedule new patients 24 hours a day, 365 days a year. Concierge Contact Center has grown to more than 30 employees and serves hundreds of offices across the U.S. and Canada.

Previous Articles

Great Customer Service Is Job No. 1
Trending
Your Practice / Business
Should You Use Cash, Loan or Lease for Equipment Purchases?
Should You Use Cash, Loan or Lease for Equipment Purchases?

Some doctors thrive in a personality-based clinic and have a loyal following no matter what services or equipment they offer, but for most chiropractic offices who are trying to grow and expand, new equipment purchases help us stay relevant and continue to service our client base in the best, most up-to-date manner possible. So, regarding equipment purchasing: should you lease, get a bank loan, or pay cash?

Jamy Antoine, DC, BCN, CFP®
News / Profession
Chiropractic at Risk Globally
Chiropractic at Risk Globally

There has long been an attempt by those who are not legitimate doctors of chiropractic to usurp the title of chiropractor from those who have earned their degree from an accredited chiropractic program. This generally happens in countries where the local doctors of chiropractic have yet to pass legislation requiring a degree from an accredited institution. The result is essentially two chiropractic professions. Nowhere is this danger more pronounced than in Japan.

Dynamic Chiropractic Staff
Billing / Fees / Insurance
UHC/Optum Requires Preauthorization for Medicare-Covered Chiropractic Services
UHC/Optum Requires Preauthorization for Medicare-Covered Chiropractic Services

Effective Sept. 1, 2024, UHC/Optum is requiring prior authorization for the following services delivered in office and outpatient hospital settings, excluding services in the home: Medicare-covered chiropractic services (when billed with the AT-modifier), as well as physical therapy (PT), occupational therapy (OT), and speech therapy (ST).

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Samuel A. Collins