Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Guy Hains, DC
Dr. Guy Hains is a Palmer graduate who practiced in Trois-Rivières, Québec, before passing away in late 2014. He had eight clinical research articles and randomized trials on myofascial trigger-points therapy published in peer-reviewed journals; and authored three books on the subject, the last of which is Myofascial Trigger Point Therapy: An Effective Method for the Elimination of Most Musculoskeletal Health Problems