Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
George Birnbach, DC
Dr. George Birnbach is the senior clinic director of Designed Clinical Nutrition in Redmond, WA and is also a senior consultant of FIVE STAR Chiropractic management and Clinical Nutrition Management in Seattle, WA. Dr. Birnbach, along with his wife, Dr. Jeannette Birnbach have owned and operated 4 successful clinics throughout the United States.