Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Clair Dainard, BSc
Clair Dainard, BSc, received her degree in nutrition and dietetics from Bastyr University in Washington state. She is the on-staff nutritionist and technical advisor for BioGenesis Nutraceuticals (www.bio-genesis.com), a professional-grade supplement line.