Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Carolyn KreuzKamp, BS, MBA
Carolyn is a versatile professional deeply passionate about helping wellness practitioners effectively serve their communities. She earned her BS in Biochemistry and Pre-Med from the University of Florida, and later pursued an MBA in Healthcare Operations and Marketing at UNC’s Kenan-Flagler Business School. As the co-founder & growth strategist at acu by REESHI, she leverages her diverse expertise to deliver thorough & thoughtful growth strategies to each client. When she is not working, you'll find her studying herbal medicine, cultivating an urban garden, embarking on PNW hiking adventures, and creating delightful meals.