Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Arthur Fries, RHU
Arthur L. Fries is a disability claim consultant. Although no longer active in selling, for many years, he specialized in the sale of individual disability insurance to attorneys in Los Angeles. For more information or to contact him with questions, visit his Web site: www.afries.com."