Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Andrea De La Cerda
Andrea De La Cerda leads Scorpion's strategy for the medical team and enjoys educating practice owners about digital marketing solutions designed to grow their businesses. Andrea brings more than 20 years of award-winning national and international marketing expertise to the Scorpion team. For more information about Scorpion, visit www.scorpion.co."