Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Aaron Wiegand, DC, CCST, FIAMA, SFDN
Dr. Aaron L. Wiegand is a second-generation chiropractor and a 2015 graduate of Palmer College of Chiropractic West; a Virgil V. Strang Award Philosophy Award Recipient; and a contributing author of the 2009 ICA Best Practices and Practice Guidelines. In addition to his 15 years of private practice, Dr. Wiegand teaches hands-on dry needling classes with a focus on real-world applications in chiropractic practice (www.ChiroNeedle.com). Dr. Wiegand shares recent literature and demonstrates dry needling techniques on the ChiroNeedle Facebook and Instagram Pages. Contact him at Dr.Wiegand@ChiroNeedle.com with questions about how to register for dry needling training."