Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Get Ready for e-Classifieds!
As mentioned in the Jan. 27 issue of DC, ChiroWeb.com now features a program that facilitates more control over your classified advertising, and reduces the price. The program uses your unique User ID and Password* (listed on the front page of the Jan. 27 issue) and includes several new features:
- Free Photographs on Your ChiroWeb.com Ads
- Up-to-the-Minute Placement
- Edit Your ChiroWeb.com Ads Anytime
- Discounted Auto-Renewals
In addition to the abovementioned benefits, a $20 discount will be given through the month of February on all Dynamic Chiropractic and ChiroWeb.com classified advertising placed through the Web site.
The e-Classifieds program officially launches Feb. 3. To access the new program, go to www.chiroweb.com/eclassifieds, or use the "e-Classifieds" link on the ChiroWeb home page (www.chiroweb.com). For additional information, call 1-800-324-5478.
- Unique User IDs and Passwords have been pre-established for doctors of chiropractic. Those doctors who do not have a User ID and Password listed in the banner box at the top of the Jan. 27 issue should contact Dynamic Chiropractic at providerservices@dcmedia.com.