Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
National University's First Florida Class Prepares to Graduate
Dex Alvarez, Margaux Allen and Guy Reshamwala were pioneers, entering the very first chiropractic class at National University's Florida campus in fall 2009. Ten trimesters later, they are ordering caps and gowns and preparing to walk down the commencement aisle and be called "Doctor" for the first time.
Others in their initial class of 12 students will graduate next year, having chosen flex tracks or time off between trimesters. That leaves Dex, Margaux and Guy as the program's three historic first graduates. One person who accompanied them on their journey is Dr. Joseph Stiefel, dean of the college of professional studies for the Florida campus.
"I'm very proud that they so graciously prepared the road for others," said Dr. Stiefel. "They 'adapted and conquered' in the way that I would expect a NUHS grad to do. They are going to be great doctors!"
Source: National University of Health Sciences