Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Life West Grads Help Relief Workers at Italian Earthquake Site
Graduates of Life Chiropractic College West in Hayward, Calif., are among the chiropractors volunteering to provide chiropractic care to earthquake relief workers in L'Aquila, Italy. The medieval city in central Italy was severely damaged by a quake that struck on April 6, 2009, killing more than 150 people and injuring more than 1,500.
The chiropractors are assisting under the auspices of the Association of Italian Chiropractors, with the permission of local relief authorities. The chiropractic teams were allowed into the area five days after the earthquake struck.
Life West alumni in Italy who have provided relief shifts thus far include Drs. Daniel Rigel, Aris Allais, Corrado Semprini, Mauro Cento, Chris Cerrato, Patricia DeLuca and Marcus DeLuca.
Firemen and rescue personnel are receiving chiropractic care in two locations, one in the fire station of L'Aquila and one in nearby Coppito, the main coordinating hub of the relief efforts.
Source: Life Chiropractic College West.