Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Chiropractic Showcase Unveiled
DCs and students can now find detailed information on chiropractic products and services in the Chiropractic Showcase (www.ChiroShowcase.com). This new service allows chiropractic companies to publish and maintain information on all the products and services they offer to the chiropractic profession.
The Showcase is updated every month, with the most recent information and announcements featured on the home page. In addition, each chiropractic company has its own section in the Showcase in which it can publish additional and previously released information.
Participating companies are already adding many pages that will allow interested doctors the opportunity to read detailed information on line about the products and services that interest them. This information differs from advertising in that it provides pages of detailed information. If the company has a website, its link is also provided.
Ideally every chiropractic company will make this information available to the profession through the Chiropractic Showcase. By doing so, doctors can have immediate access to information that will help them make informed buying decisions.
If your company isn't currently publishing its information on the Chiropractic Showcase, please call 1-800-324-7758.