Refund requests are an unavoidable part of running a chiropractic practice. Whether a patient is unhappy with their care, believes an adjustment caused harm, or simply changes their mind, these situations must be handled carefully to avoid escalation. While chiropractors are not legally obligated to issue refunds in most cases, there are times when doing so is the best business decision to protect the practice.
Gallup Poll: Americans Have Low Opinion of Chiropractors' Honesty and Ethics
Results of Gallup's latest poll on honesty and ethics by profession are in, and for the eighth consecutive year, nurses top the list by a definitive margin. However, while 84% consider nurses' ethics "very high" or "high," only 36% feel the same way about chiropractors.
The poll, conducted Dec. 8-10, 2006, rated 23 occupations, including seven health care professions, with regard to their honesty and ethics. Poll respondents could choose from one of four options when assessing each profession's honesty/ethics: "very high," "high," "average" and "very low/low."
The majority of the health professions surveyed ranked high on the list: Druggists or pharmacists came in second, with 73% of respondents rating them "very high" or "high," followed by veterinarians (71%), medical doctors (69%), and dentists (62%). Among non-health-related occupations, engineers received the best ethics rating (61%), followed by college teachers (58%), clergy (58%) and policemen (54%).
- journalists (26% received a "very high" or "high" ethics rating);
- state governors (22%);
- business executives (18%);
- lawyers (18%);
- stockbrokers (17%);
- senators (15%);
- congressmen (14%);
- insurance salesmen (13%);
- HMO managers (12%);
- advertising practitioners (11%);
- car salesmen (7%).
Poll results are based on telephone interviews with 1,009 U.S. adults, with a maximum margin of sampling error of ± 3 percentage points.